Frequently Asked Questions

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Check your browser settings and ensure both "cookies" and "javascript" are enabled. If you have set your default security in your browser to a high level, this may have disabled these settings automatically (browser dependant).

No. Although we cannot control this, we discourage it. YOU are held accountable for any actions taken while your login ID is accessing the Wildlife Information Management System via the internet.

Yes. We track all activity for the website, including people accessing the site.

Click on the Forgot your password? Trouble signing in? link to reset your password. You will be directed to a page to enter your email address and the instructions for resetting your password will be emailed to you. If you encounter any issues staff are able to assist you with a new temporary password. Please contact the Wildlife Division at 709-637-2025 / 709-729-2630, or email: wildlifelicense@gov.nl.ca. Include your NL Driver's Licence/NL Photo Id number, name and telephone number.

Yes. There is an extensive online Help screen that will provide you with a lot of valuable information for all your licences and returns.

No. To eliminate any potential issues with the submission of your online applications or payments, we suggest you not use the BACK browser button. The screen has the necessary instructions to move you along in the process. Please remember that this is a complex process and allow the application sufficient time to complete.

Yes. The staff at the Wildlife Division offices will be more than happy to answer any of your questions. For assistance call one of our offices during regular weekday working hours or email wildlifelicense@gov.nl.ca. Include your NL Driver's Licence/NL Photo Id number, name and telephone number.

Corner Brook
709-637-2025

St. John's
709-729-2630

If you do not have an email address you can easily set one up on various web pages such as gmail.com, outlook.com, etc. Once you go to the web page you can select "Create" to setup your email account.

Sign into your account using the email address and password you created. You will be directed to a page to where you must click on the "Resend Confirmation Link" button.

If you still haven't received the confirmation email, please ensure that the email address is typed correctly. In some instances, the email may be unintentionally delivered to a different folder in your mailbox. Please check all other folders, such as "Other", "All Mail", "Junk Email", and "Spam". Note, these folders depend on your email provider and client; you may not have all of these folders in your mailbox.

Sign into your account using the email address and password you created. You will be directed to a page to where you must click on the "Resend Confirmation Link" button.

Your account will be locked after 5 unsuccessful attempts.

Your account will be locked for 30 to 60 minutes.

Sign in with your previous email address and password, on the main page of your account click on the "Update My Account" button, enter your email address in both fields and click "Save" and then "Ok".

Sign in with the email address and password you originally used. You will be directed to a Confirm Email page. Click on "Update Account Information" then enter your correct email address, click on "Save" and then "Ok".

No, only one account can be accessed per email. Each individual is responsible for their own Wildlife Information Management System account.

On the main Wildlife Information Management System login page click on the Forgot your password? Trouble signing in? link. You will be directed to a page to enter your email address and the instructions for resetting your password will be emailed to you.

If you encounter any issues, our staff are able to assist you with a new temporary password. Please contact the Wildlife Division at 709-637-2025 / 709-729-2630, or email: wildlifelicense@gov.nl.ca. Include your NL Driver's Licence/NL Photo Id number, name and telephone number.

Yes. The Wildlife Information Management System includes the ability to file moose/caribou, bear and general/beaver trapper applications along with the necessary payments.

No. Your application has been filed with the Wildlife Division.

No. Your application information will be verified before it is accepted to ensure there are no errors with the information provided. This includes checking to ensure the hunter(s) are permitted to take part in the annual hunt.

You are! Everyone should validate the application information once they have successfully submitted it via the website.

Yes and it is strongly suggested you double check to ensure all application data is accurate. You can view your application information by selecting the 'Applications/Returns' menu and then click on the appropriate application from the list.

Yes. You can change your application information up to the 'deadline' date. After that date no online changes will be permitted, but you will be able to view the details of your application online.

No. Contrary to popular belief, you do not increase your chances of getting a licence for a particular area by entering it multiple times.

Yes. Online payment of Big Game licences is accepted along with other types of payments.

Once you log in to the Wildlife Information Management System, click on the 'Applications/Returns' menu and then select the moose/caribou application for that year. The screen that is displayed will show you the complete details of that application, including the draw results.

Yes. You can change your application information up to the 'deadline' date. On the Area Choices screen, set the dropdown back to "---None Selected---". Note, if you would like to submit an application to advance your priority pool only, answer "No - Advance Priority Pool Only" to the question "Do you want to enter the draw for a licence?"

No. Once your application has been successfully completed and payment received, it will be processed.

Yes. Bear applications require a payment before they can be processed and have a licence issued.

Yes. You may also file your general trapper application at the same time

No, the only reason you would have to file an application is if you want to apply for a General and/or Beaver Trapper licence.

Yes. General and/or Beaver Trapper applications require a payment before they can be processed and have a licence issued.

Yes. Login to the Wildlife Information Management System and select the 'Guide Renewal' menu. If you are not an active Guide then you will not be able to see this menu item. If you feel that for some reason you should be a qualified guide and cannot see the menu item, please contact a Wildlife Division office.

No. If you do not plan on being a guide for a specific year then you are not required to pay. When you login into the website, you will continue to see active links through which you can file your renewal. See the Help screen for more information.

Yes. Once you log in to the Wildlife Information Management System after September 30th, you will have the ability to pay for your renewal for the next calendar year.

Yes. Guide licence renewals require a payment to have your licence issued.

Visa or Mastercard (credit or debit) are accepted to pay for any wildlife application/licence. If the application requires a payment, simply click on the payment symbol () in the status box next to your application and that will take you through the payment process. Once completed, you will receive a confirmation notice that you should print for your own records. If this process was successful, there will be a checkmark () in the status box telling you that your application is ready to be processed by Wildlife Division staff.

During the payment process, you will see an information screen that asks you to enter the credit/debit card details (i.e. card number, expiry date, and Card Verification Value (CVV)). Once you complete that information, press 'continue'. That will trigger a transaction to the bank for verification of payment. When a response is received from the bank, you will see the 'status' message of your payment (i.e. Payment Accepted, Payment Could Not Be Processed, etc.). This is the confirmation screen and it should be printed as receipt of your payment. This will show the amount of payment that will be charged to your credit card. When complete, please press continue to return to your application screen. Do not use the back button to navigate between screens unless directed to do so.

Please be aware that we currently do not accept Interac/Online Banking for online payments. Credit and debit cards from Visa or Mastercard are officially supported.

These symbols represent the status of your application.

Application successfully submitted: Application has been entered with all the necessary information and is ready to be processed for a licence.

Application has Error(s): Application has errors and must be corrected in order to be processed. If it is still within deadline dates, this application can be modified online. If it is after deadline, then you must contact the Wildlife Division Office to have errors corrected.

Payment is required: The application has been entered successfully but there is a payment required. This can apply to any online application whereby the process was ended prior to the payment being made. To make the payment, simply click on the payment symbol () and it will take you directly into the payment process. If completed successfully, the payment symbol () will be replaced with a successful symbol () meaning your application is ready to be processed.

Your application will not be processed until the full payment has been made. You can re-enter the Wildlife Information Management System and click on the $ symbol next to the application you wish to make payment for. Once your payment is received, your licence will be issued.

Moose, caribou, bear, trapper, and guide licence returns can be filed online.

These symbols represent the status of your licence return. These symbols will only be displayed for the current year and the past year.

Licence return has not been filed. User can click on the icon to begin the process.

Licence return successfully submitted.

You will only see 'licence return' links for any licence for the current year or previous year. All other licences cannot have returns filed so you will not see the symbols.

Yes. If you have been issued a licence and have not yet filed a return for the past year or current year, then you are able to file this online. Simply click on the 'file return' link (), key your return information and click 'submit'. Keep in mind, the more information you provide, the more useful it is to the Wildlife Division.

No. Once your return is filed, you can no longer edit the information. If there is something you need to change, please contact a Wildlife Division office.

No. Once your return is filed, you cannot delete the information. If there is something you need to change, please contact a Wildlife Division office.

You must allow pop ups in order to file all related information. The calendar will allow you to select dates and the 'hunter activity' links open another window to enter information for your (and co-hunters) daily activity. It is suggested you configure your pop up blocker to allow 'pop ups' for this website. Instructions on how to do this can be found within the help section of your browser.

Yes. Any person that has been issued a licence is required to complete the return portion of their licence. You simply answer 'no' to the question regarding participation and then click 'submit'. This provides Wildlife Management with valuable information, including the level of participation.

The person that receives the licence is responsible for completing the return. In the case of moose and caribou licences, the 'main' hunter is the only person that can access the return online.

You file an online moose/caribou licence return for a 'current year' licence, or for a previous year licence. The previous year licence return can only be filed online until January 31st. After that date, all moose/caribou licence returns must be filed by email or Canada Post.

You can file an online bear licence return for a 'current year' licence, or for a previous year licence. The previous year licence return can only be filed online until January 31st. After that date, all bear licence returns must be filed by email or Canada Post.

The co-hunter is eligible to hunt using this licence but the main hunter is responsible for filing the return portion of the licence. The same applies to payment, only the main hunter can file payment for the licence online.

No. The successful hunter crest is only sent after we receive and process the jawbone (moose/caribou) and/or tooth (bear).

You can file an online trapper licence return for a 'current year' licence, or for a previous year licence. The previous year licence return can only be filed online until July 1st. After that date, all trapper licence returns must be filed by email or Canada Post.